Frequently Asked Questions
Everything you need to know about ToFlow Institute courses and platform.
What is ToFlow Institute?＋
ToFlow Institute is the leading online academy for modern floristry education. Our structured learning flows turn passionate creatives into skilled professionals with repeatable, high-quality results.
How long do I have access to my courses?＋
All course purchases include lifetime access to the materials, including future updates and new modules, so you can revisit any lesson whenever you need.
Do you offer certifications?＋
Yes. Every completed course awards an official ToFlow Institute certificate that verifies your mastery of floristry techniques and structured flows. It is recognized by leading floral studios worldwide.
What payment methods do you accept?＋
We accept all major credit cards, PayPal, Apple Pay, and bank transfers for enterprise accounts. All payments are processed securely via Stripe.
Can I get a refund if I change my mind?＋
We offer a 30-day money-back guarantee. If you're not satisfied for any reason within the first month, simply contact our support team for a full refund, no questions asked.
Are there any prerequisites for enrolling?＋
Most foundational courses have no prerequisites. Advanced floral composition courses expect basic knowledge of flower care and design concepts which we cover in our starter pathways.
How does the community platform work?＋
Every enrollment grants access to the private ToFlow community where you can share work, receive feedback from instructors, and connect with fellow florists around the world.
Can I download the course materials?＋
Yes. All video lessons, worksheets, and flow templates can be downloaded for offline learning. Videos are also available for streaming at any time.